Privacy Policy
This privacy policy explains how Ingol & Tanterton Neighbourhood Council collects, uses and protects personal data when you use this website, ingoltantertonnc.org.uk.
Ingol & Tanterton Neighbourhood Council is committed to protecting your privacy and handling personal data in a transparent and responsible way.
Who We Are
Ingol & Tanterton Neighbourhood Council is the data controller for personal data collected through this website.
If you need to contact Ingol & Tanterton Neighbourhood Council about this privacy policy or about how your personal data is used, please use the contact details published on this website or visit the contact page.
What Information We May Collect
Depending on how you use this website, we may collect and process the following personal data:
- Your name
- Your email address
- Your telephone number, if you choose to provide it
- The contents of any enquiry or message you send to us
- Technical and security-related information used to help protect website forms from spam and abuse
- Website usage information collected through analytics tools, where you have accepted optional cookies
- Your cookie and consent preferences
- Technical information generated when you choose to load optional third-party content such as maps, videos, weather widgets or other embedded services
How We Collect Information
We may collect information when:
- You complete and submit a contact form on this website
- You contact us directly by email
- You browse the website and accept optional cookies or embedded third-party content
- You interact with website security tools used to help prevent spam or misuse
How We Use Personal Data
We use personal data for the following purposes:
- To respond to enquiries and correspondence
- To deal with matters relating to the work and functions of Ingol & Tanterton Neighbourhood Council
- To maintain the security and integrity of the website and its contact forms
- To understand how the website is used and improve its performance, where you have accepted optional analytics cookies
- To load optional third-party content where you have chosen to allow it
Our Lawful Basis For Processing
We process personal data under one or more of the following lawful bases:
- Public task - where processing is necessary for Ingol & Tanterton Neighbourhood Council to carry out its official functions and duties in the public interest
- Legal obligation - where processing is necessary to comply with legal or governance requirements
- Consent - where you choose to accept optional cookies or optional third-party content such as analytics, maps, videos or widgets
Contact Forms And Email Enquiries
If you contact Ingol & Tanterton Neighbourhood Council using a website form or by email, the information you provide will be used to deal with your enquiry and any related matters.
Website form submissions are sent by email to the Clerk or the appropriate council contact. They are not intended to be stored on the website any longer than necessary to send the message securely.
Form Security And Spam Protection
This website uses Google reCAPTCHA v3 to help protect forms from spam, misuse and automated abuse.
reCAPTCHA may analyse technical, device and interaction data in order to determine whether a submission is made by a human user or by an automated system. This is used as a security measure to help protect the website and its contact forms.
Analytics
This website may use analytics tools to help understand website traffic and usage patterns.
Analytics cookies and similar technologies are only used where you have chosen to accept optional cookies through the website’s Cookie Settings.
Third-Party Content And Services
Some pages on this website may include optional third-party content or services, such as maps, videos, weather widgets, location services or other embedded content.
These services are only intended to load when you choose to allow the relevant optional cookies or settings. If loaded, the third-party provider may receive technical information such as your IP address, browser information, device information and details of the page you are visiting.
Google Fonts
This website may use Google Fonts to display text consistently and clearly across different devices and browsers.
When Google Fonts are loaded, your browser may connect to Google’s servers in order to retrieve font files and related resources.
Who We May Share Data With
We may share personal data, where necessary, with trusted service providers or organisations involved in delivering or supporting this website and related council services. This may include:
- Email service providers
- Website hosting and technical support providers acting on behalf of Ingol & Tanterton Neighbourhood Council
- Google, where Google services such as reCAPTCHA, Google Fonts or analytics are used
- Third-party providers of optional embedded content or services, where you choose to load that content
We do not sell personal data to third parties.
How Long We Keep Information
Personal data is kept only for as long as necessary for the relevant purpose, or for as long as required to meet legal, administrative or records management obligations.
Enquiry emails and related records may be retained in line with the council’s records management practices and legal responsibilities.
Cookie preferences and analytics-related data may be retained in accordance with the settings and retention controls of the relevant systems used on the website.
International Transfers
Some of the third-party services used on this website may process data outside the UK.
Where this happens, those providers are expected to use appropriate safeguards for international data transfers in line with applicable data protection law.
Your Data Protection Rights
Depending on the circumstances, you may have the right to:
- Be informed about how your personal data is used
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete personal data
- Request erasure of personal data, where applicable
- Request restriction of processing, where applicable
- Object to processing, where applicable
- Complain to the Information Commissioner’s Office (ICO)
To exercise any of your rights, please use the contact details published on this website or visit the contact page.
Cookies And Similar Technologies
This website uses cookies and similar technologies to support essential functions, remember cookie choices, measure website usage where you have given consent, and load optional third-party content where applicable.
You can manage or change your choices at any time using the website’s Cookie Settings.
More detailed information about the cookies and similar technologies used on this website can be found in our Cookie Policy.
Changes To This Privacy Policy
We may update this privacy policy from time to time to reflect changes in legal requirements, website functionality or council practices.
Any updates will be published on this page.